Customer Reconnect

[ToyMaster458]

There are many times when the customer gets disconnected and for one reason or another it does not automaticly reconnect. It would be nice if there was a way for the customer to force a reconnect instead of me having them disconnect and re-run oneclick to get me connected again.

[Advantig]

There are many times when the customer gets disconnected and for one reason or another it does not automaticly reconnect. It would be nice if there was a way for the customer to force a reconnect instead of me having them disconnect and re-run oneclick to get me connected again.

Version 2.0.9 (pre-release) should fix this. It's scheduled for release early next week. It's available for download from:

http://www.advantig.com/files/Advantig-OneClick-Beta-Setup.zip


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 Changes
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Version 2.0.9.0
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 - All menu text is now user configurable by editing the CustomText.ini
   file in the SC Source Folder.

[ToyMaster458]

I am also finding that many XP machines are not reconnecting after a reboot, should this resolve this issue as well? Either way I will give it a try.

[ToyMaster458]

This is still an issue with the latest beta.

[Advantig]

This is still an issue with the latest beta.

Use the latest release version 2.0.9, it temporarily removes existing VNC services so the UVNC in OneClick can reconnect on reboot.

[ToyMaster458]

Use the latest release version 2.0.9, it temporarily removes existing VNC services so the UVNC in OneClick can reconnect on reboot.

This covers a different issue. My issue is when there was not a reboot sometimes for no reason that I can see I get disconnected, I then have to ask the user to stop the timer so it unloads and use the link to reconnect to me. It would be easier if there was a menu option to force a reconnect

[Advantig]

This covers a different issue. My issue is when there was not a reboot sometimes for no reason that I can see I get disconnected, I then have to ask the user to stop the timer so it unloads and use the link to reconnect to me. It would be easier if there was a menu option to force a reconnect

It should auto-reconnect without having to restart. I havn't tested it since they changed the reconnect routines to include the repeater code tho. I'll do that later today.